This Privacy Policy explains the rules of Sara Live for the collection, use, storage, sharing and protection of user personal information, complying with global compliance requirements including GDPR, LGPD, Middle East data regulations and Indonesian PSE compliance.
Information Collection: The platform only collects necessary service information, including account registration information, device information, microphone/camera authorization information, live streaming and chat interactive data, and recharge order data. Location and address book information are optional authorizations and will not be actively collected by default.Information Usage: User information is only used for account login, function implementation, security risk control, compliance review, transaction settlement and product optimization, and will not be used for illegal marketing or private data trading.Data Storage & Localization: For users in the Middle East, Indonesia, EU and Latin America, personal data is strictly stored locally without arbitrary cross-border transmission. Cross-border transmission will comply with local laws and sign compliance agreements.Data Retention: Live audio and video records and chat records are retained for 6–12 months for regulatory verification and risk traceability, and will be automatically destroyed upon expiration. Transaction and tax data are retained for 5–10 years.User Rights: Users have the right to view, correct, delete personal information, withdraw authorization, cancel accounts and export personal data, which can be operated independently in the APP privacy center.Minor Protection: The platform automatically identifies minor accounts, disables paid functions, private video chat and adult room access, and strictly restricts minor recharge behaviors.
Contact:
privacy@saralive.app
